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3 Benefits of Chronic Care Management to Patients

Millions of people suffer from chronic disease, wherein 85 percent of the healthcare budget is allocated to treating these conditions ailing 133 million US citizens. From diabetes, hypertension, heart disease, and more taking the necessary steps to manage patients’ health and avoid further complications. 

Setting up regular appointments – either a check-up or follow-up – is critical to keeping track of your progress. That’s why Chronic Care Management (CCM) services were established, wherein the Centers for Medicare & Medicaid Services (CMS) launched the billing codes in January 2015. 

It’s a long-term solution that helps patients achieve life-long quality care by filling the gap in between appointments. This begs the question: what can chronic care management do for patients? 

Benefit #1: Prescription Assistance 

People struggling with chronic illness typically need long-term medication plans. Sticking to the right prescription, dosage, and following a schedule leaves room for mistakes, which can set back the treatment in more ways than one. 

With that in mind, part of the services in chronic care management includes prescription assistance, wherein professionals aid patients with refills, provide discounts when necessary, and remain compliant with the proper prescriptions. 

The process is straightforward; helping patients take the right medication at the appropriate time can make all the difference in improving their health. 

Benefit #2: Assistance in Scheduling Appointments 

People know that attending follow-up appointments is critical when managing chronic illnesses, especially when it comes to updating their progress or making changes to their medication. Unfortunately, it’s easy to lose track of time and forget about appointments, especially in between hectic schedules. 

Chronic care management can help in that aspect by assisting with scheduling appointments. While it’s another simple effort, it can enhance the quality of care patients receive by ensuring that patients are on the right track of their treatment plan. 

Benefit #3: Deeper Engagement and Medical Support 

In addition to improving communication, chronic care management also creates a sense of community wherein patients have 24/7 access to professionals that can offer input, guidance, and support throughout their recovery process. 

The emotional support can boost morale and facilitate a more positive outlook on their healthcare journey, making it easier to relay information and other medical concerns. Not to mention, the patients have the freedom to choose a form of communication that suits their needs or comfort level, whether through a phone call, text, video, or email.  

The Bottom Line: Chronic Care Management Enhances Patient Recovery

Chronic care management is designed to provide quality care beyond physical appointments through care coordination. It’s a patient-centric approach that provides 24/7 assistance, which improves compliance and patient satisfaction. 

This promotes patient engagement, which can boost social activity, help them stick to the best treatment plan daily, and offer support that can inspire them to succeed in their mission to recovery. 

If you’re looking to improve your healthcare experience, we’re the best-dedicated care manager in New Jersey that can help you manage your daily health. Get in touch with us!

Profit Calculator Assumptions: 40% of total Medicare patients enrolling is based on (i) Medicare Chart Book’s data showing that ~68% of medicare patients qualify for CCM (2 or more chronic conditions), and (ii) that ~40% of eligible patients will enroll.

For typical providers, $46.67 of net profit per patient per month is based on a Medicare reimbursement per patient per month (national average) for various care management CPT codes.

CPT and other codes, descriptions and other data are copyright 2011 American Medical Association. All rights reserved. CPT is a registered trademark of the American Medical Association (AMA).